Last updated: July 24, 2026KAL Medical Transportation respects your privacy. This policy explains how we handle information submitted through our website, phone calls, and ride-request forms.Information we collect: Contact details, pickup and destination information, mobility and assistance needs, trip preferences, and messages you choose to provide. Please do not submit confidential medical records through a general website form.How we use it: To respond to inquiries, plan and coordinate non-emergency transportation, provide quotes, communicate trip updates, improve our service, and meet legal or safety obligations.Sharing: We do not sell personal information. We may share only what is reasonably necessary with drivers, service providers, facilities, or authorities involved in providing the requested service or complying with law.Security and retention: We use reasonable safeguards and keep information only as long as needed for service, business, safety, or legal purposes. No online system can guarantee absolute security.Your choices: You may request access, correction, or deletion of information, subject to applicable law and legitimate recordkeeping needs. Cookies or analytics may be used to understand website performance.This policy may be updated periodically. For privacy questions, contact info@kal-medi.com or call (415) 316-7541.